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Frequently Asked 
Questions

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What makes Roamello different from other travel pillows?

Roamello stands out with its innovative 3 in 1 massaging technology that combines vibration, kneading, and soothing neck massage with gentle warmth. A discreet infrared light element delivers a subtle, hand like warmth to the neck and shoulders, helping ease tension, promote relaxation, and support circulation, perfect for winding down on the go. Unlike traditional travel pillows, Roamello does not just provide support, it actively enhances your comfort and wellbeing. Crafted with premium memory foam and an ergonomic design, it is lightweight, portable, and ideal for both travel and human use.

How long does the pillow’s battery last?

The Roamello travel pillow features a rechargeable battery that lasts up to 1.5-3 hours on a single charge, depending on the selecting settings.

Is the pillow suitable for long flights?

Absolutely. Roamello is designed for long haul travel. Its ergonomic design provides excellent neck support, helping to prevent discomfort even during extended use. The combination of massaging and soothing neck massage with gentle warmth helps you stay relaxed, refrehsed and comfortable throughout your entire journey.

Does Roamello get hot or just warm?

Roamello delivers gentle warmth, not heat. Its built-in infrared warmth function mimics the calming sensation of a hand resting on your neck soothing without overheating. It’s designed to help relax stiff muscles, reduce tension, and promote circulation, especially useful during long flights or office breaks. The warmth remains at a safe, comfortable level, so you can use it for extended periods without discomfort. And if you ever prefer a cooler experience, you can simply switch the warmth off with a tap.

 Can I use Roamello without the massage or warmth features?

Absolutely. Roamello functions as a high-quality memory foam travel pillow even when it’s turned off. The ergonomic wraparound design provides excellent neck and chin support, helping you stay comfortable in upright seats whether you’re flying, commuting, or working at your desk. If you want just the support, you can skip the tech features. And when you’re ready for a deeper level of comfort, you can activate the massage or warmth individually or together. It’s designed to adapt to whatever your body needs in the moment.

Will Roamello fit all neck sizes?

Roamello features an adjustable wraparound design that allows you to customise the fit for comfort. Whether you have a slimmer or broader neck, the adjustable strap helps you find the snugness and support that suits you best.

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